Shipping policy
At Sthri Cotton Boutique, we are committed to ensuring that your purchases are delivered to you in a timely and secure manner. Please read our Shipping Policy to understand how we handle the shipping of your orders.
1. Shipping Locations
We offer shipping to the following locations:
- Domestic Shipping: We ship within [Your Country].
- International Shipping: We also offer international shipping to select countries. Please contact us to confirm if we ship to your location.
2. Shipping Methods and Costs
- Standard Shipping: Delivery typically takes 8 - 10 business working days for domestic orders and 8 -10 business working days for international orders. Shipping costs are calculated based on the weight of the package, the shipping method selected, and the delivery location.
- Expedited Shipping: We offer expedited shipping options for faster delivery. Please select the expedited shipping option at checkout. Additional charges apply.
Shipping costs will be calculated and displayed at checkout before you complete your purchase.
3. Order Processing Time
- Processing Time: Orders are processed within [Insert number] business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
- Custom Orders: If you have ordered a custom or personalized item, please allow additional time for processing. The estimated processing time will be communicated to you when you place your order.
4. Shipping Confirmation and Tracking
- Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package.
- Please note that tracking information may take up to 5 - 6 business working days to update after your package has been shipped.
5. Delivery Timeframes
- Domestic Delivery: Standard shipping typically takes 8 - 10 business working days, depending on your location.
- International Delivery: Delivery times for international orders vary based on the destination and customs processing. Please allow 8 - 10 business working days for international delivery.
Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to factors beyond our control, such as weather conditions, customs processing, or carrier delays.
6. Customs, Duties, and Taxes (For International Orders)
- International orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping cost.
- We recommend that you check with your local customs office for more information on any applicable duties and taxes before placing an order.
7. Shipping Restrictions
- Some products may be subject to shipping restrictions due to regulatory requirements or carrier limitations. If an item cannot be shipped to your location, you will be notified during the checkout process.
8. Missing or Delayed Shipments
- If your order has not arrived within the estimated delivery time, please contact us at [Your Email Address] with your order number and tracking information. We will work with the carrier to resolve any issues.
- Please allow additional time for international orders, as they may be delayed due to customs processing.
9. Damaged or Lost Shipments
- If your order arrives damaged, please contact us within 2 days of receiving the package. Provide us with your order number and photos of the damaged item(s) and packaging. We will work with you to arrange a replacement or refund.
- If your package is lost during transit, please contact us, and we will assist in filing a claim with the carrier.
10. Contact Information
For any questions or concerns regarding our Shipping Policy, please contact us